Out of Oceanside, California
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Monday, October 15, 2012
Mast twisting resolution
I received the email below from Matt today. He is going to replace the mast. Great customer service. I will just need to wait until the next shipment to get it. ------------
Hi Matt,
Thank you for your response. The next shipment will be fine for the mast. I appreciate your great response to my concerns in replacing the mast. Thank you. The sharp edges on the gooseneck rubbed through the sail tape patch again on my sail yesterday So I will have to file these down. Maybe even put rigging tape around it? The filing should work though. I was out in force 4-5 winds yesterday so a fun sail. Really enjoying the boat. It handles great.
I will check out the Harken block. It does not sound like an elegant solution. Your supplied block sounds to be a better fit for the boat.
Regards,
David.
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Date: Mon, 15 Oct 2012 12:09:38 +0100
Subject: Re: Bayraider 20
Hello,
I wrote to Bill the other day saying yes, we woudl replace your mast for you. I realised my initial response was inadequate when at the show, so I apologise for this.
Would you mind still using the mast as supplied until possibly March/April time, when we shoudl be able to get you a replacement on our next shipment coming over.
The harken block:
We do not normally supply this as a harken block because they do not make one which fits our mast head neatly, as they use shackle heads on all their suitable blocks. It will still fit though, but you will have to keep the existing shackle as supplied, unshackling the block and re shackling to the new block.
From our records here, you dont have a spinnaker, so only need a mast head single block? If you do have a spinnaker, you should buy a fiddle block, so you have two sheaves, one for the jib halyard and one for the spi halyard.
Product codes: Single block 57mm CARBO Harken part number: 2600
Fiddle block: 57mm carbo fiddle, Harken part number: 2621
Hope that is ok?
Matt
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